911 call outage issue resolved for AT&T customers across the Houston-area

Midwest-wide 911 outage for AT&T subscribers

The outage impacted customers throughout several states, including Florida, for several hours.

AT&T users in 14 or more states across the United States were unable to call emergency services, but the company has since solved the issues.

The Washington County Sheriff's Office is warning AT&T customers that calls will not go through to the emergency 911 dispatch center.

"We apologize to those who were affected", the company said on Twitter.

Pai tweeted about an hour later that AT&T had reported to him that 911 service was restored.

The issue was limited to AT&T phones and not a 911 issue. AT&T did not say what the problem was or how it corrected the situation, saying only that it's been fixed.

The 911 outage appears to be statewide, Seminole County officials said earlier Wednesday night.

- Various law enforcement and government agencies around the USA are reporting that AT&T customers are unable to call 911 from their cellphones. They used social media to urge people to call departments' main telephone lines instead of 911.

FCC Chairman Pai followed up the AT&T announcement that service had been restored by noting that the agency would be looking into the "root cause" of the outage.

Some localities were reporting problems with reaching 911. "Access to 911 emergency services is essential for all Americans, especially the most vulnerable".

The federal government is preparing to award a contract to deploy a nationwide public safety network called the First Responder Network Authority, or FirstNet.



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